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Placing Your Order
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 Under the properties box choose your size and/or color |
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Type the desired quantity in the "Quantity" box |
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Click the "Buy" button
Updating your shopping cart - you can remove an item or empty your shopping cart at any time by clicking the "delete" button. You can also change the quantity by typing in the quantity you would like and then clicking the "Recalculate Total" button. |
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Continue shopping or Checkout
Continue shopping - to keep shopping click the "Continue Shopping" button.
Checkout - When you have completed shopping click the "checkout" button |
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Follow the directions to enter the required information on the page
Enter your billing address
Choose a shipping destination (no p.o. boxes)
If the shipping address differs from your billing please change
Add any additional comments or instructions |
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If you feel everything is correct, select "pay with a credit" |
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Fill out all necessary credit card information | |
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Offline Ordering
If you are having trouble placing your order over the internet, Graph-Tex makes it easy to place your
order over the phone.
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Select your items from the webstore - Write down the name of the store you want to buy from, the item description, and the item number. Know what sizes and/or colors you would like. |
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Fax Graph-Tex - orders can be faxed 607-756-5479 can be faxed 24/7 |
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Phone Graph-Tex - Call toll free 1-800-417-7791, Hours of operation are 9 a.m. to 5 p.m. EST. |
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Pay for your order - We will accept Visa, MasterCard, American Express or Discover.
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Method Of Payment
MasterCard, Visa, American Express and Discover are the available methods of payment for personal orders. Cash and checks will not be accepted. For larger quantity or group orders please call for additional payment options. |
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Order Notification
Customers receive an E-Mail order acknowledgement. If there are any problems with your order you will receive an email notification explaining the problem. |
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Merchandise Availability
If an item is temporarily out of stock, we will back order that item for you and ship the other in-stock items. Your packing slip will indicate back-ordered items. As soon as the back-ordered merchandise arrives in our warehouse, we will ship it directly to you with no additional freight charge. |
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Sales Tax
We are based out of Upstate New York and are required to charge state and local sales tax on orders shipped to addresses that are within the state. We will not charge sales tax to customers outside New York, these customers are responsible for following the rules of their own state. |
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Delivery
Most merchandise is shipped via UPS, therefore, we ask that you provide a street address rather than a Post Office Box. |
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International Ordering
We are pleased to offer our products to everyone around the world.
Placing an order from outside the U.S.- Contact us at 800-417-7791 if you are interested in purchasing and shipping to a location outside the US.
What's your return policy?
Because we provide custom apparel in your size, color, and art choice, we do not accept returns on merchandise. The one exception to this is if there is a manufacturing defect which will be determined by us at our discretion. We do our best to explain the colors, fabrics, and art colors on our website to help you make your decision on what items is best for you, so please contact us prior to purchase if you have questions on the merchandise we have to offer.
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